Thứ Năm, 2 tháng 11, 2023

Filing a complaint against SCB and Manulife: "Tam An Investment"?

From today I will post information about Manulife's scam to let everyone know how they defrauded our honest people to take over, how those who were defrauded reacted... All so that we can get information, gain more experience and learn how to fight for their trust. 
I firmly believe that if we unite in determination, we will definitely get the money; Moreover, it is possible to put fraudsters in jail. I hope all of you will take the time to write a petition denouncing Manulife and demanding money to send to the leaders of the Party and State and then give it to me so I can send it to those comrades. 

The application should carefully describe: 1) Your case of being deceived, 2) Which provisions of the Penal Code and Insurance Business Law 2000, amended and supplemented by Manulife and SCB? 2019; 3) What recommendations to the Party and State? 

The essence of the Tam An Dau Tu scam is that the fraudulent advertisement was full of good stories, used by SCB employees to deceive customers, but when they deceived them, they did not mention Manulife. If anyone wonders why there is a contract with Manulife, they say the customer gives money to SCB and then SCB coordinates with partners, including Manulife, to invest. Customers can infer that their money was given to Manu by SCB, and other people's money was given to other partners, all to invest to help SCB.

Filing a complaint against SCB and Manulife: What is the product "Tam An Investment"?

April 19, 2023 - (NLĐO) - Manulife Vietnam Insurance said it is closely coordinating with authorities in handling customer requests. Regarding information that more than 30 people went to Ho Chi Minh City Police to file a complaint against Saigon Commercial Joint Stock Bank (SCB) in association with Manulife Vietnam Insurance Company for advising them to invest in the "Peace of mind investment" package. with a commitment to generate high profits but later discovered that this was actually a life insurance contract, not a savings contract that Nguoi Lao Dong Newspaper published on April 18, the reporter received feedback. Ms. Phuong Uyen (residing in Thu Duc City, Ho Chi Minh City) said she had just filed a complaint about depositing savings at SCB being turned into buying life insurance from Manulife.

Ms. Uyen said that in August 2020, she went to SCB Ben Thanh branch, Nguyen Duy Trinh transaction office (Thu Duc City) to mature her savings of 200 million VND and continue to deposit more at this bank. Here, staff advise on the preferential savings package "Peace of mind to invest" with high interest rates and a contract term of 7 years. By the 2nd year, you will make a profit and can withdraw up to 70% of the amount invested. By the 4th year, you can withdraw all the invested money. The consultant did not tell her that it was a life insurance contract.

In August 2022, Ms. Uyen contacted SCB bank and learned that the previous consultant had stopped working, replaced by Manulife insurance staff and they announced that the amount of more than 400 million VND would be divided into There are two parts: half is used to pay for life insurance and the other half is used to invest in stocks, so customers are not allowed to withdraw money. And the insurance agent also informed Ms. Uyen that the life insurance contract had a yearly premium of 100.8 million VND, a number that was too large for the family's income.

Ms. Uyen complained to Manulife's office about being deceived in entering into the contract, asking Manulife to consider canceling the contract and refunding the amount paid. Manulife has responded in writing that there is no basis to refund the premium paid because the consideration period has passed. Complaining to SCB Bank, Ben Thanh Branch, Nguyen Duy Trinh Transaction Office, on February 23, 2023, Ms. Uyen received a document from the bank that her case was Manulife's responsibility.

Still frustrated, on March 30, Ms. Uyen received an email from Manulife "notifying automatic deduction from account value to pay insurance premiums", specifically, Manulife automatically deducted from the investment money. flexible payment that Ms. Uyen has paid for the past 2 years to pay the insurance premium for the contract.

From the above incidents, a reporter from Nguoi Lao Dong Newspaper contacted Manulife Vietnam and a representative of this insurance company said they had recorded a situation related to some customers not being completely satisfied with the experience. When participating in the unit-linked insurance product, with the trade name "Tam An Investment" of Manulife Vietnam distributed through partner SCB, he requested to cancel the insurance contract before its expiration date.

Manulife commits to closely coordinate with authorities in handling customer requests, to ensure the legitimate rights and interests of customers and the company in accordance with the provisions of law. laws and rules and terms of the insurance contract that customers have signed with Manulife Vietnam.

The Company is considering resolving the requests of these customers seriously, fairly and satisfactorily. Manulife also has zero tolerance for any misconduct or fraud, and if these acts are discovered, they will be immediately referred to the relevant authorities for handling.

Regarding the "Investment Mind" product that many customers have complained about, Manulife said that this product is supplied and distributed by SCB and has been approved by the Ministry of Finance according to official dispatch No. 12200/BTC-QLBH. September 13, 2017.

According to Manulife Vietnam, this is a product that comprehensively protects customers up to the age of 85 at a competitive fee. Flexible investment with diverse investment portfolio. High liquidity, can buy/sell fund units. Free fund conversion up to 5 times/year.

"Tam An Investment" is a unit-linked insurance product that pays periodic premiums. Customers' capital will be invested in diverse investment portfolios from stocks, corporate bonds, Government bonds, term deposits... depending on the customer's choice through 6 investment funds. from Manulife. Customers can completely control their cash flow between investment and protection needs in each stage with two completely separate investments and protection.

https://nld.com.vn/lanh-te/vu-hon-30-nguoi-nop-don-to-cao-scb-va-manulife-san-pham-tam-an-dau-tu-la- gi-20230419121959972.htm

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